How does the free trial work?
You get a real business number answering real callers for 14 days, with 50 minutes included and no card required. It ends automatically — nothing starts charging unless you choose to continue.
What counts as a minute?
Time your Voice Agent spends on a call, rounded up to the next minute. Calls that your Voice Agent does not answer do not count, and neither does time spent in your dashboard.
What happens if I go over my minutes?
You decide. On your billing page you set a maximum extra spend per month — it starts at $0AED 0, so nothing beyond your plan is ever billed until you raise it. With a limit set, calls keep flowing and extra minutes bill at your plan's per-minute rate on your next invoice, never past your limit. At $0AED 0, your Voice Agent pauses when your included minutes run out and callers reach your backup number. If you regularly go over, moving up a plan costs less than the extra minutes.Your Voice Agent pauses when your included minutes run out, and callers reach your backup number until your next billing period. If you regularly run out, move up a plan.
Why do the plans all include the same features?
Because the receptionist is the same on every plan. You choose how much call volume you need, not which parts of the product you can use.
Is there a contract or a setup fee?
No. Plans are month to month with no setup fee or minimum term, and you can cancel from your dashboard at any time. Enterprise is the exception, with committed volume agreed in advance.
What does the 14-day money-back period cover?
If MairyAI is not right for your business, ask within 14 days of your first payment and we refund it in full. You can use the service normally in that time.
Are my callers told they are speaking with an AI?
Yes, on every plan. Every call begins by stating that the caller is speaking with an AI assistant and, when recording is on, that the call is recorded. That disclosure cannot be switched off.
Do you use my calls to train AI models?
No. Call recordings, transcripts, summaries and caller details are never used to train any AI model.