Qualify
Capture role category, location, timing and agreed availability details without making employment decisions.
For candidate and client calls
Recruiters divide attention between interviews, client calls and candidate follow-up. Important context can arrive when the right consultant is unavailable.
Appropriate inbound use cases
Customer workflow
Capture role category, location, timing and agreed availability details without making employment decisions.
Offer approved recruiter or intake times once calendar access is connected.
Answer approved questions about process, office hours, specialisms and next steps.
When enabled, connect priority client or candidate calls to the right available consultant.
Capture candidate or client context outside office hours and set a clear expectation for the next human response.
Associate the call outcome with the right contact, lead, task or opportunity workflow.
Use a clear call outcome first. Optional transcripts need an explicit policy and must not become an uncontrolled candidate record.
Clear limits
A considered starting point
Tell us how your recruiting and staffing team handles calls today, where the process breaks down and what a useful next step looks like.