For resident and prospect calls
Leasing and resident calls do not wait for the office. Your Voice Agent keeps inbound conversations moving while teams are on-site, with residents or coordinating vendors, so important details do not disappear into voicemail.
Your Voice Agent's side of one inbound call — the disclosure, the triage, the job logged.
Sample call
Appropriate inbound use cases
Customer workflow
Capture the property, move timing, service category and approved priority details without asking for highly sensitive information.
Offer approved viewing or maintenance times from the business calendar, then show the team what was requested.
Answer approved questions about availability, applications, office hours and routine property processes.
When enabled, connect callers to the right leasing, property or service team when the business rules call for a person.
Keep routine calls moving after hours while making it clear when a team member will respond.
Add the agreed caller details, property, outcome and follow-up to HubSpot or Salesforce when connected.
Return a clear call outcome on every call. Calls are recorded and transcribed by default, and you can switch that off in your dashboard.
Clear limits
A practical place to start
Tell us how your team handles calls today, where the process breaks down and what a useful next step looks like.