Qualify
Capture the property, move timing, service category and approved priority details without asking for highly sensitive information.
For resident and prospect calls
Property Management conversations, handled with context.
Leasing and resident calls arrive while teams are on-site, with tenants or coordinating vendors. When a call reaches voicemail, the details that matter can be lost.
Appropriate inbound use cases
Start with a focused conversation journey.
- Prospect and viewing enquiries
- Resident service routing
- Vendor and maintenance intake
- Overflow from leasing teams
Customer workflow
What MairyAI can carry forward.
Book
Offer approved viewing or maintenance times from the business calendar, then show the team what was requested.
Answer approved FAQs
Answer approved questions about availability, applications, office hours and routine property processes.
Transfer to a person
When enabled, connect callers to the right leasing, property or service team when the business rules call for a person.
Cover after hours
Keep routine calls moving after hours while making it clear when a team member will respond.
Write back to CRM
Add the agreed caller details, property, outcome and follow-up to HubSpot or Salesforce when connected.
Return structured context
Return a clear call outcome by default. Redacted transcripts are optional, separately controlled and off by default.
Clear limits
Where MairyAI stops.
- Make emergency or public-safety decisions
- Accept card, banking or government-ID information
- Replace legally required notices or professional judgement
A considered starting point
Explore a workflow built for the way your team works.
Tell us how your property management team handles calls today, where the process breaks down and what a useful next step looks like.