For enquiry-led brokerages

Real Estate Brokerages conversations, handled with context.

Property interest is time-sensitive, but agents spend much of the day in viewings, negotiations and client meetings. Missed calls can cool before anyone returns them.

Appropriate inbound use cases

Start with a focused conversation journey.

  • Buyer and seller enquiries
  • Listing and viewing requests
  • Rental prospect intake
  • Agent and office overflow

Customer workflow

What MairyAI can carry forward.

01

Qualify

Capture property interest, area, timing, buyer or seller intent and agreed details.

02

Book

Offer approved viewing or consultation times and make the request visible to the brokerage.

03

Answer approved FAQs

Answer approved questions about areas served, viewing process, office hours and next steps.

04

Transfer to a person

When enabled, route high-intent or time-sensitive callers to an available agent or agreed fallback.

05

Cover after hours

Keep new enquiries moving outside office hours without implying that an agent is available when they are not.

06

Write back to CRM

Create or update the right lead or contact record and attach a clear call outcome when connected.

07

Return structured context

Clear call outcomes are standard. Optional redacted transcripts need separate activation, disclosure and policy approval.

Clear limits

Where MairyAI stops.

  • Provide legal, lending or investment advice
  • Represent that a property is available without an approved data source
  • Handle deposits or payment credentials by voice

A considered starting point

Explore a workflow built for the way your team works.

Tell us how your real estate brokerages team handles calls today, where the process breaks down and what a useful next step looks like.