Ruby alternative
Comparing a Ruby alternative? What differs, what Ruby does better, and the four things to settle before you give notice to any answering service.
Answering service alternatives
Replacing an answering service, provider by provider
Almost nobody shops for an answering service twice for the same reason. The first time it is coverage. The second time it is usually the bill, or a script that never quite landed. These pages cover what actually differs between MairyAI and the provider you have, what that provider does better than us, and what to settle before you give notice.
Two things you will not find here. We do not print anybody else’s prices, because a rival’s rate card is the thing most likely to be out of date on a page that claims to be careful. And every page says plainly where a staffed service beats us, because a comparison that concedes nothing is not worth reading.
By provider
Who are you leaving?
Each page is written for somebody who already has that provider and is deciding whether to stay.
AnswerConnect alternative
Comparing an AnswerConnect alternative? What differs, what they do better, and the minimum period and billing terms to check before you switch.
AnswerForce alternative
Comparing an AnswerForce alternative for a trades business? After-hours triage, what they do better, and what to settle before you switch.
Smith.ai alternative
Comparing a Smith.ai alternative? What is included rather than an add-on, what Smith.ai does better, and who should not switch.
SAS alternative
Comparing a Specialty Answering Service alternative? What per-second billing actually covers, what they do better, and what to export first.
The thing worth checking
What does a minute actually count?
Ask your current provider what a billed minute includes. At several of them it covers hold time, the time a receptionist spends writing the call up after the caller has gone, the time a line rings before anyone answers, and the time spent patching a call to you. Most say so in their own help centers, and it is the single most useful question you can ask before renewing anything.